Support for your Dyson Omni-glide™ vacuum

Dyson Omni-glide™

Dyson Omni-glide vacuum

Here you can find helpful tips, maintenance advice, your user manual and more.

Getting started

You can quickly get up and running with our step-by-step guide.

Using your machine


Eco mode

The optimum balance of power and run time, for everyday hard floor cleaning with your omnidirectional Fluffy™ cleaner head. Simply press the top button for Eco mode.

Max mode

Delivers maximum power for spot cleaning. Ideal when using your vacuum as a handheld. To activate this mode, press the lower button when your vacuum is on. Press it again to return to Eco mode.


Close up of the button controls.

Choosing the right tool for the task

  • Mini motorised tool being used to clean a mattress.

    For soft surfaces and upholstery

    The Mini motorised tool is ideal for cleaning sofas and mattresses.

  • Combination tool showing crevice pipe and brush.

    For a variety of cleans

    Two tools in one, the Combination tool provides both soft dusting and access to tight spaces.

  • Worktop tool cleaning a hard surface.

    For smaller hard surfaces

    The Worktop tool conveniently cleans table tops and other surfaces.

  • Light pipe crevice tool cleaning a dark, narrow space.

    For difficult to see areas

    The Light pipe crevice tool illuminates the hidden dirt in dark spaces.1

    1Where available.

Looking after your batteries

  • Vacuum on charge while lying flat in docking station.

    Charging your battery

    You charge your battery using the charging station that came in the box. This can be mounted to the wall or placed on a flat surface. If you need help setting it up, our video guide shows you how to do it.

  • Battery being charged separately.

    Looking after your batteries

    If you've chosen to buy an additional click-in battery,¹ we recommend fully charging it soon after purchase, and alternating and charging all click-in batteries regularly to prolong battery health. The ambient temperature range for operation and charging should be 10°C (50°F) to 30°C (86°F).

Maintaining your machine

It's important to maintain your machine to keep it working at its best. From washing the filter to emptying the bin, you can find tips and advice below.

Brush bars, clear bin and worktop tool on a draining board while filter is being washed under running water.
  • Washing the filter

    We recommend washing your filter once a month for your vacuum to perform at its best. Your filter should be washed by hand, not in a dishwasher. Watch how to do it quickly and easily.

  • Close up looking down the vacuum wand.

    Checking for blockages

    The most common reason for reduced suction power is debris blocking the airflow. If this occurs, remove the wand, bin and cleaner head and clear any blockages you find.

  • Emptying the bin

    To maintain suction, it's important to empty the bin before dust or debris reaches the MAX line. Watch how to do it.

  • The brush bars being removed from the cleaner head.

    Detangling the brush bars

    Clearing wrapped hair and fibres relieves unnecessary strain on your machine's motor. This can be done easily by removing the brush bars from the cleaner head.

  • Brush bars on a draining board next to a tap.

    Washing the brush bars

    Removing fine dust maintains the effectiveness of your brush bars. Detach them from the cleaner head, and using cold tap water only, gently rub them until the water runs clear. Make sure they're completely dry before reusing.

For detailed instructions on maintaining your machine, you can download your user manual.

10.2MB

Frequently asked questions

The Double Fluffy™ cleaner head is engineered for hard floors only. For cleaning carpets or soft floor coverings, you can use the Mini motorised tool.

We recommend you clean your filter around once a month, but this may be more frequent if you use your machine heavily. After cleaning your filter, always leave it to dry for at least 24 hours. Ensure it's completely dry before refitting on your machine. We strongly recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.

A full charge takes up to 3.5 hours.

We recommend fully charging a spare battery soon after purchase, and alternating batteries regularly to prolong battery health.

Your battery has been designed to be left on charge, so it’s fine to leave it plugged in after charging.

Your machine works independently and doesn't connect to the Dyson Link app.

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

Talking to us is easy.

You can call us
8002440000
Email us