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Dear Customer, all the products you purchase through the Dyson Online Web shop are provided by Ayan Trading, who are the official distributor for Dyson in the Kingdom of Saudi Arabia. The order processing, fulfilment, delivery and the after-sales services are provided by Ayan Trading. For further information please see the distributor's web shop terms & conditions. 
Best price policy
With Dyson Best Price Policy, we want you to be confident that you are getting the best value.
Our prices are checked and matched daily, so you can be confident you’re getting the best price by purchasing direct from www.sa.dyson.com
Just contact our Customer Service team on 0126028139, if you find the same model advertised at a lower price by any Qualifying Retailer, we'll match it and refund the difference.
- Product must be the same model as on the Dyson KSA website and must be live and in stock with the qualifying retailer as well.
- Product must be new and in original packaging. Reconditioned, refurbished, display, demonstrator or damaged products as well as products available for purchase at a Dyson warehouse sale are excluded.
- Satisfactory proof of current advertised price by a Qualifying Retailer is required (e.g flyer, catalogue, website, URL, email) & must be verifiable and in AED only. Verbal and written offers are excluded.
- Qualifying Retailers are the following retailers, located in KSA: Abdul Wahed, Amazon, Beauti, Danube, Eddy, Excite, Extra, Lulu, Mumzworld, Noon, Ounass, Red Sea, Saco, Sephora, Virgin Megastore.. Other Qualifying Retailers may be added by Dyson from time to time by updating this section of the website.
- Refunds will be processed by our Customer Service team within 14 working days.
- Product advertised must be new and in its original packaging. Promise does not apply if the product is reconditioned, refurbished, used, damaged, returned, open box or a demonstrator product.
- The Dyson Best Price Policy cannot be used in conjunction with any other offer like members-only offers, corporate reward program or employee discounts.
Money Back Guarantee
Terms & Conditions
Dyson’s money back guarantee applies to products purchased on Dyson’s KSA website at www.sa.dyson.com
At Dyson we want you to be completely satisfied with the products you’ve chosen. If you are not satisfied or change your mind, you may return your product within 14 days of receiving your order by contacting us on the following contact details:
You can contact us by:
• Phone: 0126028139
• Email: support.sa@dyson.com
Our delivery and collection team comply with all social distancing guidelines.
You must return the goods in their original packaging along with all included accessories and bonus products (if any). If you have damaged, misused or otherwise failed to take reasonable care of the goods, we will not be able to accept the refund request.
Free Express Delivery
Currently, we only deliver within KSA.
Terms & Conditions apply; please refer to the following link for more information: https://sa.dyson.com/en-SA/footer-primary-links/delivery-details
https://sa.dyson.com/en-SA/footer-primary-links/delivery-details
2 Year Warranty
We offer a guarantee on parts and labor for two years on cordless vacuum cleaners, hair dryers, hair stylers and air purifiers.
Please visit the following link for more information about the guarantee terms & conditions:
https://www.sa.dyson.com/en-SA/footer-primary-links/warranty-terms